Frequently asked questionS
DO YOU REQUIRE A MINIMUM order?
Due to the amount of business we are accepting, we do require a $300 minimum order.
HOW DO I ENQUIRE OR PLACE AN ORDER?
HOW MUCH NOTICE DO YOU NEED TO PLACE AN ORDER?
As a general rule, we recommend four to six weeks notice. We cannot guarantee, however, that this timeframe will secure you a spot. The sooner you place an order, the better! For any any last minute orders, please call us at 619-394-4912.
how do you quote your cakes?
We quote cakes based on two things, guest count and cake slice sizing. There are two types of standard sizing, coffee slices (1" x 1" x 4") which are served after a multi-course meal whereas dessert slices (1" x 2" x 4") are used when cake is the only dessert.
Do you offer wholesale pricing?
Yes, we do! Please send us an email at firstname.lastname@example.org to speak more.
DO YOU HAVE A SHOPFRONT THAT I CAN VISIT?
Not at this time! We do not have a shop front and only make cakes to order. Due to us being an online business our operating hours are dependent on orders. If you want to come and visit our kitchen please make an appointment via email.
DO YOU OFFER DELIVERY?
Yes we do! If you are unable to pick up your order in El Cajon, we do provide a delivery service. Please enquire for pricing by emailing us at email@example.com.
DO YOU OFFER NUT, GLUTEN AND DAIRY-FREE OPTIONS?
Yes we do! While our cakes are prepared in a kitchen where the equipment, at some point, has come into contact with nut/gluten/dairy, our recipes can accomodate most dietary restrictions.
Note: Naked Cake Farm is a licensed, insured, and health permitted bakery/catering company. While NCF can attempt to reduce some allergens in your cakes, NCF cannot prevent cross contamination in our shared prep areas. NCF processes known allergens such as tree nuts, peanuts, wheat, dairy, corn, gluten, and eggs. You agree to notify guests of allergen risks and hold us harmless for any allergic reaction. Additionally, consuming raw or undercooked eggs may increase your risk of foodborne illness.
HOW SHOULD I STORE MY CAKES/CUPCAKES?
Keep you cake cool and refrigerated at all times, and avoid placing in direct sunlight. We recommend removing your cake from the fridge approximately 1 hour prior to consumption. It is best served at room temperature.
HOW SHOULD I TRANSPORT MY CAKE?
Keep the cake box on the floor of your car and make sure the air conditioning is on. Before transporting, please ensure the cake is well refrigerated.
WHAT IF I AM AFTER A FLAVOR THAT IS NOT LISTED ON YOUR WEBSITE?
At Naked Cake Farm, we love to experiment. Please let us know if you are after a flavor that is not listed on our website and we will try our best to help you out!